Welcome to Luminora!
This website is operated by Luminora and hosted by Shopify Inc.
Throughout the site, the terms “we”, “us”, and “our” refer to Luminora.
We offer this website, including all information, tools, and services available from it, to you  the user on the condition that you accept all the terms, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms & Conditions (T&C). These terms apply to all users, including browsers, customers, and merchants.

If you do not agree to these terms, you may not access the website or use our services.
Any new features or tools added to the store will also be subject to these Terms.

Section 1 – Online Store Terms

By accepting these Terms, you confirm that you are of legal age in your country of residence.
You agree not to use our products for any illegal or unauthorized purpose, and not to violate any local laws (including intellectual property and copyright laws).

Violation of these Terms will result in immediate termination of your access to our Services.

Seller Identity:
Luminora
📍 USA (Online Business)
✉️ support@[yourstorename].com
📞 [Your WhatsApp/Phone Number]

Section 2 – General Conditions

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted over various networks.
Credit card and payment details are always encrypted during transfer through secure gateways (e.g., Shopify Payments, PayPal, or other authorized providers).

You may not reproduce, copy, sell, or exploit any part of our Service or content without our written permission.

Section 3 – Accuracy of Information

We strive to keep all product and pricing information up to date, but we do not guarantee accuracy, completeness, or timeliness of any information on the site.
All content is provided for general information and should not be the sole basis for decisions.

Use of the material on this site is at your own risk.

Section 4 – Pricing & Service Modifications

All prices are subject to change without prior notice.
We reserve the right to modify, suspend, or discontinue any product or service at any time.

We shall not be liable for any modification, price change, or discontinuation of products.

All prices displayed include applicable taxes (if any) but exclude shipping or customs duties, which are the customer’s responsibility.

Section 5 – Products or Services

1. Some products are available exclusively online and may have limited stock.
2. Product images and descriptions are for illustrative purposes; actual color or packaging may vary due to device display or supplier variation.
3. All products are sourced from trusted international suppliers, primarily from China, and delivered to your doorstep through our logistics partners.
4. Any customs duties, import taxes, or clearance charges (if applicable) are the responsibility of the customer.

Return & Refund Policy:
Please refer to our [Return Policy] page for details on eligibility, timelines, and procedure.

Section 6 – Billing and Account Information

We reserve the right to cancel or refuse any order placed.
We may limit or restrict orders by customer, household, or payment method.

If your order is changed or cancelled, we will attempt to notify you via email or phone.

You agree to provide accurate, current, and complete billing and shipping information for all purchases made on our store.

Section 7 – Third-Party Services

We may provide access to third-party tools or links (such as payment gateways, tracking platforms, or supplier information).
We are not responsible for the accuracy, reliability, or performance of these third-party services.
Use of third-party links or tools is entirely at your own risk.

Section 8 – User Feedback and Comments

If you submit ideas, suggestions, or reviews, you grant us the right to use them for marketing or improvement purposes without any compensation.
We may remove or edit any content that violates our policies or is inappropriate.

Section 9 – Personal Data

Your personal information (name, email, address, phone number) is collected and processed according to our [Privacy Policy].
We never share or sell your personal data to third parties for marketing purposes.

Section 10 – Errors, Inaccuracies, and Omissions

Occasionally, there may be errors in product descriptions, pricing, or availability.
We reserve the right to correct such errors and cancel or update orders if necessary.

Section 11 – Prohibited Uses

You are prohibited from using the website or its content to:

1. Violate any law or regulation
2. Infringe on intellectual property rights
3. Upload or transmit malicious code
4. Harass, abuse, or defame others
5. Attempt to hack or compromise our systems

Violations may lead to the immediate suspension of your account.

Section 12 – Limitation of Liability

Our products and services are provided “as is” and “as available.”
We make no guarantees of uninterrupted service or error-free operation.
Luminora shall not be liable for indirect, incidental, or consequential damages, including loss of data, revenue, or goodwill.

Section 13 – Governing Law

These Terms are governed by the laws of the United States of America, and any disputes shall be resolved in accordance with Pakistani legal jurisdiction.

Section 14 – Changes to Terms & Conditions

We may revise these Terms at any time.
The most recent version will always be available on this page.
By continuing to use the website after updates, you agree to the revised Terms.

✅ Last Updated: 10-17-2025